Researchers led by NTU Singapore have found that people show less confidence in preventive care interventions suggested by artificial intelligence (AI) than when the same interventions are driven by human health experts.
Preventive care interventions are activities aimed at reducing health risks, such as getting a health check-up, increasing physical activity and getting vaccinated.
Studying 15,000 users of a mobile health app in South Korea, researchers found that emphasizing the involvement of a human health expert in an AI-suggested intervention could improve its acceptance and effectiveness .
These findings suggest that the human element remains important even as the healthcare sector increasingly embraces AI to detect, diagnose and treat patients more efficiently. The findings could also contribute to the design of more effective AI-driven preventive care interventions, the researchers said.
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